Terms that keep the table fair

Purchase Terms

Payment Processing

All payments are processed through secure, third-party payment processors. By making a purchase, you agree to:

• Provide accurate and complete payment information
• Pay all charges incurred by your account
• Accept responsibility for any fees imposed by your financial institution
• Comply with the terms of service of our payment processors

Pricing & Currency

All prices are displayed in the currency applicable to your region. Prices may vary by location due to local taxes and regulations. We reserve the right to modify pricing at any time with reasonable notice.

Digital Products & Services

When you purchase digital content or services:

• Instant Delivery: Digital products are delivered immediately upon successful payment
• No Physical Goods: All purchases are for digital content or services only
• Account Binding: Purchases are tied to your account and are non-transferable
• Virtual Currency: In-game credits have no real-world value and cannot be exchanged for cash

Subscription Services

For recurring subscription services:

• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Billing Cycle: You will be charged at the beginning of each billing period
• Cancellation: You may cancel at any time through your account settings
• No Partial Refunds: Cancellation takes effect at the end of the current billing period

Failed Payments

If a payment fails:

• We may attempt to process payment up to 3 times
• Services may be suspended until payment is resolved
• Additional fees may apply for failed payment processing
• Accounts may be terminated for repeated payment failures

Taxes

You are responsible for any applicable taxes, duties, or government fees. Displayed prices may not include all applicable taxes, which will be calculated at checkout based on your location.

Refunds & Returns

Refund eligibility is governed by our Refund Policy. Generally:

• Digital products may be refunded within 48 hours if unused
• Subscription refunds are prorated for unused periods
• Consumed virtual currency or items are non-refundable
• Refunds are processed to the original payment method

User Conduct & Community Guidelines

Acceptable Use

When using Domino101, you agree to:

• Respect other players and maintain a positive gaming environment
• Use the platform only for lawful purposes
• Provide accurate information when required
• Protect your account credentials
• Report any bugs or security vulnerabilities responsibly

Prohibited Activities

The following activities are strictly prohibited:

• Harassment: Bullying, threats, or inappropriate conduct toward other users
• Cheating: Using exploits, bots, or unauthorized third-party software
• Fraud: Attempting to manipulate payment systems or gain unauthorized access
• Spam: Excessive or unwanted communication
• Illegal Content: Sharing or promoting illegal activities
• Impersonation: Pretending to be another person or entity

Account Termination

You will be able to network with other people on this platform. Your membership can be suspended if you are reported numerous times for being a malicious user. The reports will be investigated to determine validity and subsequent actions will be taken after conclusions are reached. User accounts may be unusable until investigations are concluded.

Enforcement Actions

Violations may result in:

• Warning: Formal notice of policy violation
• Temporary Suspension: Limited access for specified period
• Permanent Ban: Complete termination of account and access
• Legal Action: Involvement of law enforcement if necessary

Reporting System

To report violations:

• Use the in-app Report control on feed posts
• Email safety@domino101.com or support@domino101.com with details
• Provide evidence when possible (screenshots, timestamps)
• We review reports as promptly as practicable

Liability & Intellectual Property

Limitation of Liability

Domino101 and its affiliates shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Service interruptions or technical difficulties
• Actions of other users on the platform
• Third-party payment processor issues
• Carrier charges, delayed or failed SMS/email delivery, or messaging gateway outages (see Communications)
• Content of messages sent by Club or Competition managers through platform tools, beyond reasonable platform controls

Service Availability

We strive for high availability but do not guarantee:

• Uninterrupted access to services
• Error-free operation
• Compatibility with all devices or systems
• Permanent availability of specific features

Intellectual Property Rights

All content on Domino101 is protected by intellectual property laws:

• Our Content: Game designs, graphics, code, and branding are owned by Unycode Limited
• User Content: You retain ownership of original content you upload. By posting content on Domino101, you grant Unycode Limited a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that content solely to operate and promote the platform (including feeds, club pages, competition media, and safety enforcement). You represent that you have the rights to grant this license.
• Trademark: Domino101 and related marks are our registered trademarks
• Copyright: Unauthorized reproduction of platform content is strictly prohibited

Copyright complaints and DMCA takedown procedures are described in the Copyright & DMCA chapter.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be:

• Posted on this page with updated effective date
• Communicated to users via email for material changes
• Effective immediately upon posting unless otherwise stated
• Subject to your continued use constituting acceptance

Dispute Resolution & Governing Law

These terms are governed by the laws of Jamaica, without regard to conflict-of-law rules.

Before filing any formal proceeding, you agree to contact us at legal@domino101.com and attempt good-faith negotiation for at least thirty (30) days.

Except where prohibited by applicable law, any dispute arising from these Terms or your use of Domino101 that is not resolved through negotiation shall be resolved by binding individual arbitration administered by the Dispute Resolution Foundation of Jamaica (or, if unavailable, another mutually agreed ADR provider) under its applicable rules. The seat of arbitration is Montego Bay, Jamaica. The language is English.

Class action & jury waiver (US users): To the fullest extent permitted by law, you and Unycode Limited agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. You waive any right to a jury trial for disputes subject to arbitration.

Carve-outs: Either party may seek injunctive relief in court for intellectual property or unauthorized access. Either party may bring qualifying claims in small-claims court. Nothing limits non-waivable consumer rights under EU/UK or other mandatory local law.

EU/UK consumers: If you are a consumer in the European Economic Area or United Kingdom, mandatory statutory rights and local dispute remedies may apply notwithstanding this arbitration clause.

The arbitrator shall have exclusive authority to resolve disputes about the interpretation, applicability, or formation of this arbitration agreement, except that courts may determine whether the arbitration agreement itself is void or unenforceable.

Matters not subject to arbitration may be brought in the courts of Jamaica.

Contact Information

For legal matters or questions about these terms:

• General Terms: legal@domino101.com
• Payment Issues: payments@domino101.com
• User Reports: support@domino101.com
• Corporate Address: Unycode Limited, Jamaica

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Membership & Subscriptions

Membership Tiers

Domino101 offers the following membership tiers:

• Free: Basic access to the platform at no cost
• Player Plus: Enhanced gameplay features and analytics
• Organizer Pro: Tournament creation and management tools
• League: Full league management and API access for organizations

Each tier provides access to specific features as described on the Membership page. Features may be added, modified, or reassigned between tiers at our discretion with advance notice.

Recurring Billing

By subscribing to a paid membership tier, you agree to the following:

• Automatic Renewal: Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled before the renewal date
• Payment Method: Recurring charges are processed through Fiserv, our third-party payment processor. Your payment credentials are stored securely by Fiserv — Domino101 does not store your full card details
• Billing Cycle: Monthly subscriptions renew every 30 days. Annual subscriptions renew every 365 days from the date of purchase
• Price Changes: We may modify subscription pricing with at least 30 days' advance notice. Price changes take effect at your next renewal date
• Failed Payments: If a renewal payment fails, your account will enter a "Past Due" grace period during which you retain access while we attempt to process payment

Grace Period

If your subscription payment fails or is not received on time:

• Player Plus members receive a 3-day grace period
• Organizer Pro members receive a 7-day grace period
• League members receive a 14-day grace period
• During the grace period, all tier features remain accessible
• If payment is not resolved within the grace period, your membership will be downgraded to Free and premium features will become unavailable

Upgrades & Downgrades

You may change your membership tier at any time:

• Upgrades: Take effect immediately. You will be charged the prorated difference for the remainder of your current billing period
• Downgrades: Take effect at the end of your current billing period. You retain access to your current tier's features until that date
• Billing Interval Changes: Switching between monthly and annual billing takes effect at the next renewal

Cancellation Policy

You may cancel your subscription at any time through your account settings or the membership page:

• Cancellation stops future renewals but does not provide a prorated refund for the current billing period
• You retain access to paid features until the end of your current billing period
• After the billing period ends, your account reverts to the Free tier
• Your gameplay history, statistics, and account data are preserved regardless of membership status
• You may resubscribe at any time to regain access to premium features

Refund Policy

Membership subscription refunds are handled as follows:

• No refunds for partial billing periods after voluntary cancellation
• Refund requests for billing errors must be submitted within 14 days of the charge
• If we terminate your account due to Terms of Service violations, no refund will be issued
• Refund requests can be directed to payments@domino101.com

Feature Access & Roles

Your membership tier determines your platform permissions and access:

• System roles are automatically assigned based on your active membership tier
• Roles and feature access are revoked when your membership expires or is downgraded
• Content created with premium features (e.g., tournaments, leagues) remains accessible but may become read-only if you downgrade
• We reserve the right to modify feature assignments between tiers with advance notice

Free Tier

The Free tier is subject to the following conditions:

• Free access may be limited or modified at any time
• Certain features may be restricted or offered on a trial basis
• Free tier users are subject to all other Terms and Conditions

Communications

Domino101 (operated by Unycode Limited) and authorized Club Managers and Competition Managers may need to reach you about the sport, your clubs, competitions, and account. This chapter explains when we may use your phone number and email, and what requires a separate opt-in.

Authorization for platform-related messages

By creating an account, registering as a Domino Player, joining a club, entering a competition, or submitting a phone number or email on a Domino Player, Club Member, or Competition Player record, you authorize Domino101 / Unycode Limited and authorized Club Managers and Competition Managers using Domino101 tools to contact you by SMS, email, and similar channels for platform-related messages. Platform-related messages include, for example:

• Match alerts, schedules, pairings, and table assignments
• Registration, invites, and profile-completion or claim links
• Membership, billing, renewal, and payment notices
• Safety, security, and service notices
• Club or competition operational notices sent through Domino101 messaging tools

You agree not to assert claims that would prevent Domino101 from using contact details you provided for these platform-related purposes when we (or authorized managers) act in accordance with these Terms and the Privacy Policy.

Third-party content (separate consent)

Platform-related authorization does not include third-party or partner promotional content (for example sponsor offers, advertiser material, or other non-operational commercial messages delivered by or through the platform). Those messages are sent only if you opt in on your Player Profile under Message preferences. You may change that preference at any time. Details are in our Privacy Policy — Contact & Messaging.

Delivery, carriers, and manager messages

• Message delivery is not guaranteed. Carriers, gateways, and mail providers may delay, filter, or fail to deliver messages.
• Standard carrier rates and data charges may apply; you are responsible for those costs.
• Texts or emails sent by authorized managers through Domino101 tools are treated as platform-related when they concern club or competition operations. Misuse remains subject to User Conduct enforcement. Domino101 is not liable for manager message content beyond reasonable platform controls.

Updating contact details

You may update or remove your phone number or email in your account or player/member profile settings. Where practicable, removal stops future SMS or email to that channel, except legal, security, or other notices we must send. Third-party content consent is controlled separately on your Player Profile.

Player Identity & Data

Domino101 is a player-centric competition platform. By creating an account, registering as a Domino Player, joining a club, or entering a competition, you agree that Domino101 may maintain a persistent sporting identity for you so results, rankings, club history, and awards can be attributed to one player rather than disconnected competition lists.

Identity, not a public phone book

You agree to provide accurate identity information and not to impersonate another player or maintain duplicate identities in the same competition in order to evade eligibility, transfers, suspensions, or rankings. Phone number or email may be required as an identity credential. They are not your public profile. Collection limits, public display, and data rights are described in the Privacy Policy — Player Identity.

What remains after you leave

You may deactivate your account or request erasure of account data (contact details, login, and legal name beyond initials). Match results, duo and club history, rankings, and awards remain part of the sporting record so that partners and the league keep an accurate career history. Removing a player from a duo is a club or competition action, not a privacy erase. Details are in the Privacy Policy.

Copyright policy

Unycode Limited respects intellectual property rights and expects users not to upload material they do not have the right to share. We respond to valid copyright notices and maintain a repeat-infringer policy consistent with our User Conduct chapter.

Designated copyright agent

Send copyright notices and counter-notices to our designated agent:

• Service provider: Unycode Limited
• Designated agent email: dmca@domino101.com (also accepts notices at legal@domino101.com)
• Postal address: Unycode Limited, Montego Bay, Saint James, Jamaica
• Website: domino101.com

DMCA takedown notice (17 U.S.C. §512(c)(3))

If you believe content on Domino101 infringes your copyright, email the designated agent with:

1. Your physical or electronic signature
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the infringing material and information reasonably sufficient to locate it (URL, feed post ID, or description)
4. Your contact information (address, phone, email)
5. A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
6. A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

Upon receipt of a valid notice, we will act expeditiously to remove or disable access to the material and notify the uploader where appropriate.

Counter-notice

If your content was removed due to a mistake or misidentification, you may submit a counter-notice to the designated agent including:

1. Your signature
2. Identification of the removed material and its location before removal
3. A statement under penalty of perjury that you have a good-faith belief the material was removed by mistake
4. Your name, address, phone, and consent to jurisdiction of the federal district court for your address (or Jamaica if outside the US)

Repeat infringers

Users who repeatedly upload infringing content may have accounts suspended or terminated under our enforcement policies.

You may also report suspected copyright violations using the in-app Report control and selecting a copyright-related reason where available, or email dmca@domino101.com.